CTPM Australasia Pty Ltd – Rescheduling Policy

We understand that unforeseen circumstances can arise, leading to the need for rescheduling your course booking. To accommodate such situations while ensuring the smooth operation of our training programs, please review our rescheduling policy below:

Rescheduling Notification:

• If you need to reschedule your course, please notify us at least 48 hours prior to your scheduled booking.

• Notifications made within this 48-hour window will not incur any rescheduling fees.

Late Rescheduling or No-Show:

• If you notify us of the need to reschedule less than 48 hours before your scheduled booking, a rescheduling fee of $250 will apply.

• Failure to attend the scheduled course without prior notification will also result in a $250 fee.

Illness on the Day of the Course:

• If you are unable to attend due to illness on the day of the course, please provide a doctor’s certificate to avoid the rescheduling fee.

• Without a doctor’s certificate, the $250 rescheduling fee will apply.

Thank you for your understanding and cooperation. If you have any questions or need further assistance, please contact CTPM Australasia Pty Ltd

.